Network Support Technician

RISE Housing and Support Services is looking for technology savvy individual to join our team as a Network Support Technician. A successful candidate will have experience responding to the IT needs of an organization in a variety of settings and experience with network management.

RISE offers a Network Support Technician

  • A starting rate of $21.00 to $23.50 based on experience
  • A generous time off package: In your 1st year, earn up to 2 weeks of vacation time, 3 weeks of combined sick and personal time, enjoy up to 11 holidays, and a day off for your birthday
  • Medical, Dental, Vision, and many other benefits
  • A role that allows you to utilize your talents and the independence to own your role
  • A family friendly atmosphere with wellness time, paid lunch hours, and recognition for your hard work and achievements

Overview of Job Responsibilities:

  • Respond to agency IT support requests
  • Identify risks and troubleshoot agency hardware, software, and network
  • Support agency IT security efforts
  • Positively communicate internally and externally

To qualify you must have:

  • 1+ years of related on the job experience responding to general support needs
  • Network experience
  • An Associate Degree in Computer Information Systems or a related field
    • Other combinations of education and experience will be considered
  • Ability to occasionally lift up to 50lbs and work with long periods of sitting or standing
  • Strong interpersonal boundaries
  • Our shared belief system in areas such as respect, inclusion, and compassion
  • Clearance with all relevant background checks as per RISE policies and governing regulations
  • A valid NY State Driver’s License, a driving record acceptable to the RISE automotive program, and reliable transportation

To bring your talents to a growing non-profit and benefit the people we serve, submit your resume and cover letter for consideration.

RISE Housing and Support Services is an Equal Opportunity Employer.

Instructions for Application