RISE Housing and Support Services is looking for a technology savvy individual to join our team as a Network Support Specialist. A successful candidate will be experienced in supporting the technology needs of an organization, troubleshooting support requests, and making recommendations on upgrades and structures.
RISE offers a Network Support Specialist
- A starting rate of $24 to $29 based on knowledge and experience
- A generous time off package: In your 1st year, earn up to 2 weeks of vacation time, 3 weeks of combined sick and personal time, enjoy up to 11 holidays, and a day off for your birthday
- Medical, Dental, Vision, and many other benefits
- A role that allows you to utilize your talents and the independence to own your role
- A family friendly atmosphere with wellness time, paid lunch hours, and recognition for your hard work and achievements
Overview of Job Responsibilities:
- Support agency IT needs under the oversight of the Network Administrator
- Respond to agency IT support requests
- Identify risks and troubleshoot agency hardware, software, and network needs
- Support agency IT security efforts
- Participate in the development of IT procedures
- Assist in intern oversight and mentorship
- Identify and develop IT efficiencies and tools
- Positively communicate internally and externally
To qualify you must have:
- An Associate Degree in Computer Information Systems or a related field
- 2+ years of relevant job experience responding to IT support needs
- 1+ years of experience working with IT networks
- Other combinations of education and experience will be considered
- Strong interpersonal boundaries
- Our shared belief system in areas such as respect, inclusion, and compassion
- Clearance with all relevant background checks as per RISE policies and governing regulations
- A valid NY State Driver’s License, a driving record acceptable to the RISE automotive program, and reliable transportation
To bring your talents to a growing non-profit and benefit the people we serve, submit your resume and cover letter for consideration.
RISE Housing and Support Services is an Equal Opportunity Employer.
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
RISE Housing and Support Services is an Equal Opportunity Employer.
People with a criminal record are encouraged to apply.
Work Location: In person