At RISE Housing and Support Services, we are committed to transparency, community safety, and supporting individuals on their path to stability.
Below are common myths we often hear- followed by the facts.
Myth: Low-barrier shelters are unsafe.
Truth:
- These shelters are staffed 24/7, utilizes a metal detector, and have clear safety protocols, including consequences for violence and any other form of misconduct.
- The term “low-barrier” refers to fewer entry requirements, not fewer rules.
- The goal is to remove unnecessary obstacles so people can stabilize and begin to rebuild their lives safely.
Myth: Low-barrier shelters attract “bad people” or criminals.
Truth:
- Most guests at low-barrier shelters are experiencing a crisis, not committing crimes.
- Background checks, safety screenings, and shelter rules are in place to maintain a safe environment.
Myth: People are “shooting up” all around the shelter.
Truth:
- Sharps boxes are provided in restrooms for safe disposal—primarily used by individuals with diabetes or razors.
- Open use of drugs is not permitted.
- Any such behavior results in immediate discharge from the shelter.
- Residents abide by these rules.
Myth: If the shelter looks full or busy, staff aren’t doing their jobs.
Truth:
- A full shelter often reflects a growing need in the community, not mismanagement.
- Staff work every day to move guests forward, but affordable housing options and services are limited.
- Advocates juggle complex needs and systems to get people the help they need as quickly as possible.
Myth: There are no consequences for poor behavior.
Truth:
- The shelter uses a write-up system to address rule violations.
- Guests who receive 3 write-ups in 30 days are exited from the program.
- To return, they must engage in a Corrective Action Plan (CAP), which may include:
- Inpatient substance use treatment
- Anger management services
- Mental health evaluation and follow-up
- CAPs are optional, but required for re-entry.
Myth: People just hang out and do nothing at the shelter.
Truth:
- Every guest is required to create a plan with an advocate that includes goals related to housing, income, health, or benefits.
- If a guest reports they cannot work, staff assist them with beginning the Social Security application process.
- Guests who decline to work toward their goals are referred to DSS or out-of-county shelters.
Myth: There are sex offenders in the shelter.
Truth:
- RISE does not allow registered sex offenders of any level at the Adelphi Street Shelter.
- Every name on our waitlist is screened through the New York State Sex Offender Registry.
Myth: The shelter is full of people from outside Saratoga County.
Truth:
- Priority is given to those who are currently street homeless living in the City of Saratoga Springs.
- As of June 2025, 75% of the individuals served have been from the City of Saratoga Springs, 20% have been from Saratoga County, and only 5% have been from Out of County.
Myth: People are allowed to get drunk at the shelter.
Fact:
- If a guest is visibly intoxicated, they are sent to bed and receive a write-up.
- Continued violations are addressed through our conduct and accountability policies.
Myth: Allowing people who use drugs or alcohol into shelter encourages addiction.
Truth:
- Housing is a basic human right, and people shouldn’t have to be sober to access it.
- Many guests in low-barrier shelters engage in harm reduction and are working toward recovery at their own pace.
- Staff monitor behavior, not substances—ensuring safety while building trust that leads to long-term change.
Have more questions or want to learn how to support our mission? Contact us directly at 518 587-6193 or info@riseservices.org. Thank you for helping us correct misinformation and support inclusive, respectful care in our community.